Privacy en Cookie Policy
Privacy and Cookie Policy
In this Privacy and Cookie Policy, you will learn how MyLoveDogToys handles your personal data on our website. We explain which personal data we collect, for what purpose, how we manage it, what rights you have, and how you can exercise them.
Privacy Statement
The MyLoveDogToys promise:
• We handle your data with care. You can trust that your information is secure with us and that we comply with the law.
• We do not sell your data to third parties for commercial purposes.
• We inform you about the use of your data and provide options to view and modify your data and settings.
• You decide what happens to your data. We respect your privacy choices.
• You can request access, modifications, or deletion of your data at any time.
How Do We Collect Your Personal Data?
We collect your personal data when you use our website, including:
• When processing and fulfilling orders placed on the website.
• When creating and managing an account.
• Through customer service interactions.
• For marketing purposes, such as signing up for our newsletter.
What Personal Data Do We Process?
We collect, among other things:
• Name
• Email address
• Phone number
• Address
• Payment details
• Account information (such as a password)
• Any preferences or profiles, such as your interest in specific products.
Additionally, we automatically collect data through cookies, such as:
• IP address
• Browser details
• Pages visited
• Time and duration of visits
For more details, please see our Cookie Statement.
Why Do We Use Personal Data?
MyLoveDogToys processes data for the following purposes:
• To process orders: To fulfill your orders and deliver them to the specified address.
• To provide information and offers: To keep you informed about current offers via newsletters or other means.
• For customer service: To address any questions or complaints effectively.
• For security and legal obligations: Such as notifying you about policy changes.
• For improvement and development: We analyze data to improve our products and services (only in aggregated forms).
Sharing Personal Data with Third Parties
We only share your data when necessary to provide our services, such as:
• Delivery partners
• Payment processors
• IT service providers
We have agreements in place with these parties to ensure the protection of your data. We do not share your data for commercial purposes.
Retention Periods
We retain your data only as long as necessary to achieve the purposes for which it was collected. Once your data is no longer needed or upon your request, we delete it. In some cases, we may be legally required to retain your data, such as for tax purposes.
Security
We take all reasonable measures to protect your data from loss, misuse, and unauthorized access. All orders and contact forms are transmitted through secure (SSL) connections.
Your Rights
You have the following rights regarding your personal data:
• Access: You can view your personal data.
• Correction: You can request corrections to incorrect data.
• Deletion: You can request the deletion of your data unless we are legally required to retain it.
• Restriction: You can ask us to limit the processing of your data.
• Objection: You can object to the use of your data for marketing purposes.
• Data Portability: You can request the transfer of your data to another party.
To exercise these rights, please contact us via email.
Cookies
We use cookies to:
• Ensure the proper functioning of our website.
• Collect visitor statistics.
• Personalize content and advertisements.
You can manage your cookie preferences through your browser settings or directly on our website. Please note that declining cookies may impact the functionality of the website.
Changes
This Privacy and Cookie Policy may be updated from time to time. We recommend checking this page regularly. This policy was last updated on 26-11-2024.